Last updated: 8/1/2026
At Manawatu Car Removal (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or contact us.
Information We Collect
We may collect personal information that you provide to us, including:
-
Name
-
Phone number
-
Email address
-
Vehicle details (make/model, condition, location, rego/plate if provided)
-
Pickup address or suburb
-
Any other details you include in your message
We may also collect basic technical information automatically, such as:
-
IP address
-
Browser type and device information
-
Pages you visit on our website
-
Approximate location (city/region level)
How We Use Your Information
We use your information to:
-
Respond to your enquiry and provide quotes
-
Arrange vehicle pickup/removal and confirm details
-
Communicate with you by phone, text, or email
-
Improve our website and customer experience
-
Help protect against spam, fraud, and misuse
How We Store and Protect Your Information
We take reasonable steps to keep your information secure and protect it from loss, misuse, unauthorised access, or disclosure.
However, no online system can be guaranteed 100% secure.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary, for example with:
-
Our staff/contractors who help with car removals, towing, or parts handling
-
Service providers that support our website and communications (e.g., hosting, email tools, form tools)
We may also disclose information if required by law.
Your Rights (New Zealand)
Under the New Zealand Privacy Act 2020, you have the right to:
-
Request access to personal information we hold about you
-
Request correction of your personal information